The management and employees of East Coast Marine & Industrial Limited demonstrate their commitment in satisfying our customers’ needs by delivering quality services on time. The objective of our Quality Policy is to meet and exceed our customers’ needs through the development of an effective Quality Management System (QMS). Successful application of our QMS will include processes for continual improvement with the assurance of conformity to customer requirements and applicable regulatory standards.
To achieve this, our objective is the ongoing development of our management processes to continually improve on what we do by:
- Getting things right the first time
- Reducing the time we take to do everything
- Successful collaboration with suppliers
- Investing in our people (further training & development)
- Involving all employees in the process of continual improvement
We strive to achieve optimal levels of efficiency and performance through the application of fundamental elements within the ISO 9001:2008 standard. In alignment with our goal of continual improvement, we recognize that our people are essential to our quality initiatives. As such, we are committed to engaging our employees, establishing a healthy work environment, nurturing a culture of teamwork, and building our leadership capacity. We are constantly seeking opportunities to improve all aspects of what we do. Our Quality Policy and our Quality Objectives are reviewed during our Management Review meetings to ensure ongoing suitability and success.
